Please follow these steps to register your return:

1. Go to our returns portal.

2. Enter the Order Number and Email Address to see your product(s).

3. Select product(s) and reason(s) for return.

4. Select a return method.

5. Review details and submit.

6. Check your email for confirmation.

7. Print the shipping label and invoice provided. Make sure to sign all 3 copies of the invoice.

8. Request package pickup through UPS: phone call (1588-6886) or Book Online

9. Track your return via the link in the return confirmation email.

10. Once our warehouse has received and checked the item(s), the refund will be processed as soon as possible via the original payment method used to place the order.


Due to hygiene reasons, we do not accept returns or exchanges of underwear. 

Please note that we charge a Return Ree of 19.90€ that will be automatically deducted from your refund. You can read more about our Returns Policy here